Best Cloud Contact Centre Solution in India - Kommuno
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Kommuno- Best Cloud Contact Center Solution in India

With our Cloud Contact Center Solution, handle high call volumes & increase the efficiency of agents by more than 30%.
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Enhance Your Customer Service Experience with Our Cloud Contact Center

Say goodbye to massive infrastructure costs and hello to a cloud contact center tailored for your business expansion. Kommuno’s cloud-based contact center ensures no hardware hassles or installation charges, allowing you to kick-start your journey towards growing your company to new heights. Gain access to premium calling and SMS features tailored to your business needs, such as call tracking, live dashboards, automaker, and more, when you enter the world of Kommuno’s Cloud Contact Center Solution. Separate and relevant feature sets for agents and managers across sales and support teams make your communication more effective.

Enhance Your Customer Service
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User-Friendly Cloud Contact Center Platform : Anytime, Anywhere

Whether you’re a small business looking to improve your customer support or a large corporation seeking to streamline your operations, our Cloud Contact Center Solution can help you achieve your goals.

Agent Mobile app

Agent Mobile app

User-friendly Android mobile app for agents to receive and make calls from their mobile.

CRM Integration

CRM Integration

Integration of Kommuno cloud contact center with all CRMs to manage customers in the most efficient manner

User-Friendly Call Routing

Complete Call Handling

Have all your business needs for call management in one friendly system: Automated call routing, multi-channel support, intelligent call analytics, and text-to-speech integration

User-Friendly Call Routing

Complete Call Handling

Have all your business needs for call management in one friendly system: Automated call routing, multi-channel support, intelligent call analytics, and text-to-speech integration

Interactive Voice Response (IVR)

Interactive Voice Response (IVR)

Kommuno's IVR feature allows you to design dynamic call flows, providing callers with tailored options for a smooth experience.

Real-Time Monitoring

Real-Time Monitoring

Keep a close eye on ongoing calls, agent performance, and overall agent activities.

Smart Call Analytics

Smart Call Analytics

Beyond tracking, analyze customer behavior, call patterns, and agent performance.

Real-Time Monitoring

Real-Time Monitoring

Keep a close eye on ongoing calls, agent performance, and overall agent activities.

Smart Call Analytics

Smart Call Analytics

Beyond tracking, analyze customer behavior, call patterns, and agent performance.

Explore limitless customization options with Kommuno- Cloud Contact Center

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The Power of Kommuno: Best Cloud Based Contact Center Solution in India - Revolutionizing Customer Experience

Scalability

Scalability

Whether you own a small business or a large organization, our cloud contact center can fulfil your demands.

Establish Business

Flexibility

Kommuno enable your teams to operate remotely, removing location as a hurdle to your company's success.

Coast Effective

Cost-effectiveness

Kommuno allows you to significantly reduce operational expenditures by paying only for what you use.

Professional Customer

Enhanced Security

We implement rigorous security measures to protect consumer data.

Flexibility in Managing

Mobile Accessibility

The Kommuno Cloud Contact Center enables your staff to operate from mobile devices.

Training and Support

Training and Support

We offer comprehensive training and ongoing support to your team.

 Today, we are trusted by 1000+ businesses in India.

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Kommuno Blogs

A strong dose of innovation
Why Cloud Contact Centers Are Essential for Modern Businesses in 2025
24Dec

Why Cloud Contact Centers Are Essential for Modern…

Why Cloud Contact Centers Are Essential for Modern Businesses in…

What is Cloud Telephony and How Does It Work?
03Dec

What is Cloud Telephony and How Does It…

What is Cloud Telephony and How Does It Work? Cloud…

How Cloud-Based Call Center Solutions Can Transform Your Business in India
14Oct

How Cloud-Based Call Center Solutions Can Transform Your…

How Cloud-Based Call Center Solutions Can Transform Your Business in…

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Get Started With Kommuno

IVR System
IVR Flow

IVR Flow

Create a personalized IVR flow using our drag-and-drop functionality, as per your business requirements.

Virtual Number

Virtual Number

Get a unique virtual or toll-free number from us and make this a single number for all your customer communications.

Onboard Executives

Onboard Executives

Onboard all your executives through our simple and easy-to-use web interface and route all calls to the right agent.

 Feature Rich Solution

 Feature Rich Solution

Choose from our wide range of features to create a perfect business environment.

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Frequently Asked Questions

Your answers are just a click away.

Cloud contact center is a digital platform where management of calls, data storage and other tasks are done online. On the other hand, traditional call center required physical set-up.
The cost of starting the cloud call center is flexible and depends on many factors, like 1. You want a solution for how many agents. 2. You want the solution for only incoming calls, outgoing calls, or both. What other features do you require, like SMS, WhatsApp, etc.? Call us at 7678431135 and tell us your requirements, and the best possible cost will be shared with you.
Kommuno always considers security a first priority. We use the best standard measures to make our platform safe. It includes encryption, security audits, and other things.
First, you raise a request to start the demo account by calling 7678431135 or submitting a query on www.kommuno.com. After this, you share the required documents, and then your free demo account is activated for 3 days. You can try all the features and get familiar with the platform. All of your queries will be resolved, and after you are completely satisfied with the platform, you can start the paid onboarding process.
Yes. We provide technical support. Customers can access us at 7678431135 for queries. We try to provide a solution as soon as possible. Once you join us, we will assign you special executive customer support.
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