Kommuno for Healthcare
Kommuno for Healthcare
Features of Kommuno for healthcare
Multi-level IVR
IVR menu can be created for patients to choose from different departments where the patients want to connect
User management
Auto-distribute your calls to the right specialist or department based on patient’s requirement
Call Recording
All incoming & outgoing calls can be recorded for any future references and ensure all safety and security aspects
Call Recording
All incoming & outgoing calls can be recorded for any future references and ensure all safety and security aspects
Personalized Care
Connect existing patient to the same specialist whenever the patient call more than once to save time
CRM Integration
Easily integrate with your CRM to keep patient’s history & information handy while or before talking to them
Monitoring
Get real-time dashboard of call logs, call recordings and other important stats to monitor and evaluate the services
CRM Integration
Easily integrate with your CRM to keep patient’s history & information handy while or before talking to them
Monitoring
Get real-time dashboard of call logs, call recordings and other important stats to monitor and evaluate the services
Use of Kommuno in Healthcare
- Book appointment
- Post discharge follow-up
- Expert consultancy
- Billing & collection services
- Medical device sales services
- Telemedicine
- Rehab services
- Home care assistance services
- Appointment reminder
- Front desk services
- Event registration
- Pathology helpline
- Vaccination scheduling
- Women & Child care helpline
- Ambulance booking
- New member welcome call
- Claim settlement helpline
- Sexual health care
- Patients survey
- Emergency helpline
- Billing enquiry
- Follow up consultation
- Emergency helpline
- Pharmacy helpline
- Blood bank helpline